Client

Astana Motors automobile holding with car dealer centres, official representative of brands: Hyundaii, BMW, Toyota, Lexus, Jaguar Land Rover.

Problem

Long-term approval processes, multi-stage mechanics of coordination with official documents, difficulties in finding the necessary documents

Challenge

Get a solution by which is greatly simplify the approval process, consist of a large number of different cases

Decision

Development of an individual solution for efficient storage, editing, approval and processing of documents

What were expectations from Electronic Document Management Solution?

Rapidity

in an issuance of official contracts (before 2-3 days)

Optimization

of internal processes through a large document flow

Reduce time

on a reconciliation of memos (before 3-4 days)

Simplification

of mechanics of a document approval

Configuration

of a quick search of necessary documents

Automation

in bills to pay (before 5+ days)

Astana Motors has a document flow. Different internal documents that require complex coordination. Sometimes 1 document requires a visa for 15 people, the list of agreed, may change during the approval process. Because of this, the process took a long time, documents could be lost. The main goal of Electronic Document Management Solution is to speed up work and reduce routine operations. After the launch, a number of improvements have already been made and implemented.

Result💪

Reduction of time for approval: contracts, applications, documents

60%

The process of issuing contracts accelerated on

50%

Automated billing period increased

63%

”We are grateful to Banza for introducing Electronic Document Management Solution on Creatio platform. Our processes are well established, employees don't use manual operations, and necessary documents are always easy to find.
Astana Motors

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[Banza case]: Astana Motors «Implementation of Electronic Document Management»