[Banza case]: Eldorado "Loyalty program automation"

Non-automatic loyalty program for customers, complicated mechanism of work processes

Create an automated loyalty system to control promo activities with analytics data. Increase the
amount of loyal clients.

After analyzing all wishes, we took a ready-made solution "Loyalty Program Automation"

What features are built into solution?

of clients' bonus accounts

the rules for bonuses crediting/cancellation on the basis of clients' activity

of bonus reports for any period of time

of cell phone number of participant as main identifier

of bonus usage authorization by cell phone number (card) and sms-code

about (bonus balance, member status change, available campaigns and bonuses)

analytics on the main loyalty program indicators

Increase in loyalty program users

33%

Average check increased

19%

Learn more about Loyalty program