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Cases

[Banza case]: OTP Bank “Automation of lending business process for legal entities”

Problem

Non-automated electronic document management, long process approval of applications by departments and members of the credit committee

Challenge

Develop and automate lending business process for legal entities, product catalog management and develop of a golden client card

Decision

After analyzing all wishes, we took a solution to accelerate loan processes with automation management of document flow and complex analytics of managers/departments efficiency

What features are built into solution?

1

Creation

of a client’ personal web area, account
2

Development

of unified customer base
3

Management

of product catalog
4

Acceleration

in processing & distribution of applications
5

Approval

of the application by departments and members of the Credit Committee
6

Product management

product selection and registration
7

Automation

of corporate client attraction
8

Features

for product sales process & filling of sales funnel automation
9

Document flow

Automation and management
10

Analysis

of managers/departments efficiency

Result💪

Application verification time has been reduced by

59%

Process automation has reduced time for document processing

72%

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