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Cases

[Banza case]: Hamkor Bank “CRM for working with the client base”

Client

"Hamkor Bank" - a joint-stock commercial bank has been operating in the banking services market of the Republic of Uzbekistan since 1991.

Task

Develop a CRM system to work with the client base in a unified window, automate sales processes and optimize routine processes

What features are built into solution?

 

1

CRM and mobile App

for work with legal entities
2

Optimization

of sales processes for corporate clients
3

Management

KPI's for managers
4

Automation

inbound and outbound contact center
5

Retail Loan Conveyor

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