Cases

[Banza case]: Cash point “Automation of loan processes”

By Татьяна ОмельченкоMay 9, 2022May 11th, 2022No Comments

Client

"Cash point" - leader in the Ukrainian microcredit market. The company provides a quick financial assistance in obtaining a short-term loan.

Problem

Non-automated process of verification and approval of the application, managers spend a lot of time on manual operations

Challenge

Automate the main processes of a loan with easy-to-use analytics

Decision

After analyzing all wishes, we develop a sotution to automate business processes

What processes were automated?

1

Consultation and product selection

2

Phone verification

3

Registration of the application

4

Call verification

5

Data Checking

6

Issuance of credit

7

Repayment, prolongation of the loan

8

Cash processes

Result💪

Application acceptance speed

65%

The number of credits increased

72%

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