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Cases

[Banza case]: Diia City “CRM for residents and their onboarding process”

Task

Create a platform for resident registration and accounting including: verification of documents, synchronization with state registries, organization of data integrity.

Decision

After analyzing all wishes, we developed a CRM for DIIA CITY residents and their onboarding process.

What features are built into CRM?

1

Applications queue

to speed up approving requests
2

Checking

the quality of the submitted data, the compliance of downloaded documents
3

Requesting

an information from state registers
4

Preparation

of the project of the decision
5

Approving & signing

processes with ES
6

Generating

an agreement and storing data

Result💪

The speed of approving requests is increased

41%

Data verification time is reduced by

66%

#makeITeasy

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