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Cases

[Banza case]: Dila “Customers portraits base automation”

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Problem

Сomplexity in customer relationship management, employees' work in sales planning for B2B, B2D, B2C

Challenge

Implement a solution for simplify and increase the efficiency of business processes in a customer relationship management

Decision

After analyzing all wishes, we took a ready-made solution "Customers portraits base automation"

What features are built into solution?

1

Smart segmentation

by product, laboratory, contact, lead, activity, etc
2

Planning

for sales and marketing activities
3

Extension

of pricing designer & calculator
4

Control

of discounts and promo rules
5

Analysis

of price and product history
6

Integration

with ERP, DWH system
7

Development

of campaign message templates
8

Connection

to GMS - mailing service for communications through e-mail, SMS, Viber

Result💪

Sales planning efficiency growth on

64%

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