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Cases

[Banza case]: Halyk Bank “Automation of banking processes”

By May 18, 2022May 23rd, 2022No Comments

Task

Automate the work of the bank using a solution based on the Creatio platform and create a single point of contact between customers and the bank.

What processes are automated?

1

Contact center

2

Retail business

3

Corporate business

4

DebtCollection

overdue debt collection: soft, hard and legal collection
5

Cross-selling

of banking products
6

Service and support

clients on the Creatio platform 24/7

#makeITeasy

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