Cases

[Banza case]: BNP Paribas Bank Polska SA “Banking automation”

By Татьяна ОмельченкоMay 5, 2022No Comments

Client

"BNP Paribas" Bank Polska SA, is part of the BNP Paribas banking group represented in 65 countries. The company offer responsible and innovative financial solutions

Problem

Non-automated work of managers, prolonged process interactions between employees

Challenge

Improve the quality of bank services proposal, to accelerate employee efficiency

Decision

After analyzing all wishes, we automated banking processes in order to speed up business

What features are built into solution?

1

Consultation & product selection

2

Phone verification

3

Registration of the application

4

Call verification

5

Data Checking

6

Issuance of a credit

7

Repayment, prolongation of the loan

8

Cash processes

Result💪

Improving the quality of bank services proposal

69%

Employee efficiency growth

52%

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