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Customer Service Automation: Case Studies from Retail and Automotive Companies
Today, customers expect a quick response at any time of day or night. This is especially important for service and retail companies, where every minute counts and well-designed…
Automating Corporate Lending: How to Cut Time-to-Market in Half
In the banking and microfinance sectors, speed and simplicity of processes play a key role. However, corporate lending often turns into a long and complex procedure: many manual…
AI Chatbots for Banking & Retail: Practical Use Cases and ROI Insights
By 2026, experts suggest that artificial intelligence (AI) will handle the majority of customer interactions. Nowhere is this trend more visible than in banking and retail, where expectations…
IT Cost Optimization with Digital e-Portals
In 2025, many enterprises face a familiar problem: IT budgets keep growing, yet management still wants to achieve big savings. For CIOs in banking, telecom, retail, or manufacturing,…
ePortals for Customer Engagement:
How Enterprises Can Streamline Services with No-Code Solutions
Today’s companies in banking, telecom, retail, and manufacturing all share a similar challenge: balancing cost efficiency with better customer service. Managers often need to modernize processes quickly but…
Creatio Database Migration: Real Cases from Finance and Telecom Leaders
Automation is only a small part of the global process of digital transformation. Business systems never stop evolving, data platforms must evolve with them – improving scalability, stability,…
How Telecommunication Companies (Telco) Can Leverage No-Code CRM to Improve Customer Experience
Telecom today is not only about communication, but also about how the client feels in every contact with the company. People expect convenient service without queues and endless…
Enhancing the Customer’s Engagement With a Launch of Loyalty Program That Converts
In an era when customers are spoiled for choice, retention is becoming more important than acquisition. This is especially true in retail, banking, and telecoms – where competition…
Choosing the Right CRM in 2025-2026: A Sales Leader’s Checklist
In 2025, CRM is more than just a contact storage. It is a tool that helps companies understand their customers, act faster, and grow consciously. This is especially…
A Step-by-Step Guide to Automating Enterprise Business Processes
In the face of growing competition, big companies are increasingly thinking about how they can automate business processes. But before implementing solutions, it is worth carefully studying the…