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AI Chatbots for Banking & Retail: Practical Use Cases and ROI Insights - article from Banza.

AI Chatbots for Banking & Retail: Practical Use Cases and ROI Insights

By 2026, experts suggest that artificial intelligence (AI) will handle the majority of customer interactions. Nowhere is this trend more visible than in banking and retail, where expectations…

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Cut IT Costs, Not Performance: Automate Efficiency with Digital e-Portals

IT Cost Optimization with Digital e-Portals

In 2025, many enterprises face a familiar problem: IT budgets keep growing, yet management still wants to achieve big savings. For CIOs in banking, telecom, retail, or manufacturing,…

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ePortals for Customer Engagement: How Enterprises Can Streamline Services with No-Code Solutions

ePortals for Customer Engagement:
How Enterprises Can Streamline Services with No-Code Solutions

Today’s companies in banking, telecom, retail, and manufacturing all share a similar challenge: balancing cost efficiency with better customer service. Managers often need to modernize processes quickly but…

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Creatio Database Migration

Creatio Database Migration: Real Cases from Finance and Telecom Leaders

Automation is only a small part of the global process of digital transformation. Business systems never stop evolving, data platforms must evolve with them – improving scalability, stability,…

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How Telecommunication Companies (Telco) Can Leverage No-Code CRM to Improve Customer Experience - article from Banza

How Telecommunication Companies (Telco) Can Leverage No-Code CRM to Improve Customer Experience

Telecom today is not only about communication, but also about how the client feels in every contact with the company. People expect convenient service without queues and endless…

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Enhancing the Customer’s Engagement With a Launch of Loyalty Program That Converts - article from Banza

Enhancing the Customer’s Engagement With a Launch of Loyalty Program That Converts

In an era when customers are spoiled for choice, retention is becoming more important than acquisition. This is especially true in retail, banking, and telecoms – where competition…

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Choosing the Right CRM in 2025-2026: A Sales Leader’s Checklist - article from Banza.

Choosing the Right CRM in 2025-2026: A Sales Leader’s Checklist

In 2025, CRM is more than just a contact storage. It is a tool that helps companies understand their customers, act faster, and grow consciously. This is especially…

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A Step-by-Step Guide to Automating Enterprise Business Processes - article from Banza.

A Step-by-Step Guide to Automating Enterprise Business Processes

In the face of growing competition, big companies are increasingly thinking about how they can automate business processes. But before implementing solutions, it is worth carefully studying the…

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