350+ business automation projects

Сlients from 21 country trusted us their digital transformation

With users in mind, we provide

End-to-end development project

outsourse software development

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Ready-to-use products and connectors

Ecosystems of digital solutions for industries

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Synergy with Creatio NO-CODE platform

Creatio
Global System Integrator 5th level since 2018
Creatio Practice Partner of 2022
Creatio Marketplace Logo Top-provider for Creatio Marketplace

Creatio named a Strong Performer in The Forrester Wave™: Sales Force Automation Solutions, Q3 (2023)

Creatio named a Strong Performer in The Forrester Wave™: Sales Force Automation Solutions, Q3 (2023)

About Creatio

Creatio named a Strong Performer in The Forrester Wave™: Sales Force Automation Solutions, Q3 (2023)

Creatio named a Strong Performer in The Forrester Wave™: Sales Force Automation Solutions, Q3 (2023)

About Creatio

Drive your digital transformation and
make IT easy

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No special skills needed to automate enterprise workflows

This is how we make a difference

This is how we make a difference

Fast start

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our experts
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User-friendly interface

Easy customization

No-Code
5th level partnership Creatio
Creatio Marketplace Logo Top-provider for CreatioMarketplace

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Customer success and genuine care

Business Process Automation Platform

Sometimes companies spend too much time on routine. Regular actions are repeated manually. Employees lose focus. Managers do not see the full picture. And all this slows down growth. Business process automation relieves stress, simplifies control and frees up resources for development.

Codeless technologies allow you to build chains of actions without involving developers. One interface unites processes, employees, clients. Everything is at hand, everything is transparent. It is configured quickly, scales without restrictions. And most importantly, it works stably.

Business automation platform class solutions allow you to integrate the necessary systems and customize them to the logic of a specific business. There is no need to change what is already working. It is enough to combine it into a single working environment.

Why Automate Your Business Processes?

The answer to the question “how to automate a business process” begins with the tasks that need to be solved. It is not only about reducing time or reducing costs. It is more important to eliminate chaos. Process automation helps to create a system where all actions occur in the right sequence, and employees no longer waste time on repetitive operations.

Common reasons for switching to business workflow automation:

  1. Inconsistent data between departments.
  2. Human errors.
  3. Inability to quickly analyze information.

When processes are automated, the business begins to act more confidently. This is not just “simplification of tasks” but a step towards growth and predictability.

BPM Solutions and Workflow Management

BPM automation offers more than just launching tasks on a schedule. This is an approach to management in which every step is transparent and every result is measurable. Workflow and bpm systems allow you to combine employees, tools, and clients into a single digital structure.

Scenarios for using bpm business management process software are varied:

  1. Process processing from an application to final approval.
  2. Control over the processing of customer requests in the support service.
  3. Automatic assignment of tasks upon receipt of an incoming request.

After implementing business process management workflow, the company gets the opportunity to track the effectiveness of each action, and not just the final indicators. This changes the very culture of management.

Benefits of Business Process Automation

When talking about automation, many people imagine saving resources. This is true, but incomplete. The real benefits of business process automation solutions concern people, processes, and technologies.

Here are some effects that business automation tools provide:

  • Speed. A vacation request does not “hang” with the manager for a week, but is processed in a couple of minutes.
  • Transparency. Each step of the process is recorded, and it is always clear who is doing what.
  • Predictability. It becomes possible to manage risks, because everything is recorded and analyzed.

Banza notes: many clients after launching automation software record an increase in employee satisfaction. It simply becomes easier for them to work.

How BanzaIT Works: Process, Integrations, Results

Banza is a team that helps not only implement business process automation tools, but also make them part of the company’s daily life. Working with more than 1,700 businesses around the world, they have accumulated experience in all major industries – from retail to banks.

How Banza works:

  1. Analysis of current processes. The team finds bottlenecks, determines what needs to be improved.
  2. Configuration and implementation. The Creatio platform and our own process automation software are used, including codeless solutions.
  3. Integrations. CRM, WMS, ERP, chatbots – everything is connected into a single system.
  4. Support and scaling. After the launch, Banza continues to support the project, helping to expand functionality.

One of the flagship products – ePortal Customer Service Edition – helps clients track requests, manage documents, communicate with the service without unnecessary bureaucracy. It is actively used by telecom companies, banks, and car brands.

Banza has already implemented more than 300 automation projects. And each time, it adapted the approach to a specific industry.

Automation Platform for SMBs and Enterprises

Small companies need speed. Large ones need scalability. Banza offers solutions that take into account both of these needs. Thanks to the NO-CODE approach, teams launch workflow process automation faster than they could expect. And further expansion does not require the involvement of developers.

Features of business workflow management software from Banza:

  • Gamification. A tool for team motivation and employee engagement
  • Loyalty. Flexible customization of loyalty programs with deep analytics.
  • Chatbot Constructor. Communication with clients through popular messengers without the burden on operators.

Companies that already use business workflow software can switch to Banza solutions without a complete overhaul. Integrations with Creatio allow you to smoothly integrate new modules, and Banza Academy will help train employees.

For example, “TAVRIA V.” After implementing Banza Loyalty in Creatio, the chain launched over 1,200 personalized promotions and reduced the launch time of marketing campaigns by half. These are not just numbers — they represent new opportunities for growth.

Regardless of the industry, business process automation can become a driver of real change. The main thing is to choose the right partner.