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How OTP Bank automated 7 key business processes with Banza ePortal
OTP Bank, together with Banza brought their internal systems into one unified corporate portal. This resulted in $200,000 in annual savings and automation of 7 key business processes.…
Banza Ranked Among Ukraine’s Top 30 CRM Integrators in 2026
Banza has been recognized as one of the Top 30 CRM Integrators in Ukraine in 2026, according to the independent industry ranking conducted by Ringostat.
Creatio AI-native CRM: How to Turn Your System into a Revenue Engine
Modern CRM systems are no longer just tools for managing customer data − they are expected to drive revenue, automate decisions, and orchestrate end-to-end business processes. Yet, many…
90% Support Accessibility at Kyrgyzkommertsbank
Each year, leading industry publications reaffirm a simple truth: the contact center is the strategic heart of a bank, shaping its reputation and earning customer trust. In a…
B2B Portals: How to Simplify Complex Sales Processes
B2B sales are no longer limited by demand – they are limited by execution. As deals become more complex, involving multiple stakeholders, approvals, and systems, companies struggle to…
Employee Portals: How to Improve Internal Efficiency at Scale
As organizations grow, internal operations become increasingly complex, fragmented across systems, teams, and workflows. What once worked through simple communication and manual coordination turns into delays, inefficiencies, and…
Top Features of a Modern Enterprise Portal in 2026
Most companies rely on multiple systems for HR, finance, communication, and customer support. While these tools help teams operate, they also create disconnected workflows, slow down collaboration, and…
What Is a Chatbot and How Does It Help?
People often meet chatbots in simple everyday situations: when they check an order, ask about a service, book an appointment, or contact support outside working hours. They may…
What Is Creatio? A Guide to the AI-Native No-Code Platform
Choosing a CRM or automation platform is rarely just about software. Most companies start looking for a solution when daily work becomes harder to control: sales data lives…
Measuring ROI of AI Chatbots in Large Organizations
Large organizations handle thousands of customer calls every day. These can be support requests, product questions, order status, or technical assistance. In the traditional model, this requires large…
AI Agents in Action: 3 Live Cases from Real Business
Everyone is talking about AI. The real question is whether it’s delivering measurable results for your business. In this session, we’ll cut through the noise and show how…
CRM Strategy for Enterprise: Beyond Sales Pipelines
Managing customer relationships in large companies was never easy, and now it feels even harder. Before, it was mostly about deals and sales. Now there is much more…
Banza Birthday Month 2026: Get 3 AI Assistants for the Price of 1
To celebrate Banza’s birthday, we’re launching a limited-time offer for businesses ready to scale with AI. Throughout April, you can deploy up to 3 AI assistants for the…
Loan Origination Automation: Where Banks Lose Time and Money
Lending is one of the most profitable areas for banks. However, it is here that losses often arise that are not immediately visible in reports: an application is…