We don’t just work for our Client, we team up and win together! Cases
Birmarket – Creatio Contact Center: Paving the Way to Customer Loyalty
In today’s world, where speed and service quality are critical to business success, companies are pushed to seek innovative solutions to boost operational efficiency. A negative customer experience can drive 67% of clients away — which makes reducing wait times and increasing service effectiveness more important than ever. Birmarket implemented an integrated solution based on Creatio Contact Center, enabling full centralization of communication channels and optimization of operator performance — resulting in higher productivity and improved customer satisfaction.
Expansion of the retailer “Aurora”: How does market leader scale with Creatio?
An inspiring mission lies at the heart of "Aurora"—"To enhance people's daily lives by making products for home and soul more accessible." Today, business success largely depends on the ability to provide customers with maximum convenience and easy access to products while delivering high-quality, fast, and customer-focused services.
“TAVRIA V”. Transformation of grocery retail with a loyalty program
Redefines the grocery shopping experience with a groundbreaking loyalty program, enhancing savings and rewards for every customer.