Business challenges we help solve
Zoo of systems
platforms and contact bases, lost of communication history, lost of clients, human factor
Long terms of automation
implementation or development can be measured by years
No segmentation and analytics
of products, customers to make personalized offers and data based decisions
No ability to scale
or customize current solutions for fast adaptation and changes
Business Goals we help to achieve
Scale operations and workflows
Expand your portfolio
Improve key performance indicators
Elevate your business in industry rankings
Grow your banking with Banza team
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Front Office
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Customer 360
Gain a 360-degree view of your clients, including their previous history with your bank, current portfolio and wealth management programs, loyalty programs, AI-powered predictions for potential next best offers, etc.
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Onboarding
Provide a personalized onboarding experience for each customer with a 360-degree customer view and needs analysis, streamlined offer management, and automated product catalog.
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Account Opening
Automate processes related to account opening, streamline screening and verification routines, speed up approvals, and digitize document management to eliminate errors and maximize customer satisfaction.
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Card Operations
Streamline typical service routines for personal debit and credit cards, customer identity verification, and service personalization according to specific customer tiers and service plans.
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Customer 360
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Lending
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Loan application management
Utilize customer 360 data and automated loan verification workflows to provide personalized loan terms for each client, quickly collect approvals from the middle office, and enforce any unique loan processing policies as part of your company's playbook.
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Loan application management
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Collection
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Debt collection
Utilize customer 360 data and automated loan verification workflows to provide personalized loan terms for each client, quickly collect approvals from the middle office, and enforce any unique loan processing policies as part of your company's playbook.
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Debt collection
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Contact Center
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Customer experience
Maximize the efficiency of contact center operations as well as in-person, chatbot, and digital customer consultations by ensuring automated data sync across all customer-facing solutions, databases, and interfaces.
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Customer experience
Ready-to-use products for your business acceleration
Discover more
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Expansion of the retailer “Aurora”: How does market leader scale with Creatio?
An inspiring mission lies at the heart of "Aurora"—"To enhance people's daily lives by making products for home and soul more accessible." Today, business success largely depends on the ability to provide customers with maximum convenience and easy access to products while delivering high-quality, fast, and customer-focused services.
“TAVRIA V”. Transformation of grocery retail with a loyalty program
Redefines the grocery shopping experience with a groundbreaking loyalty program, enhancing savings and rewards for every customer.
Customer success and genuine care
“Impressed with the ease and flexibility of customization along with integration with our main system and customer base. The chatbot allows us to provide a personalized service to different audiences, providing a wide range of services and answering questions quickly and efficiently. On Telegram, for example, you can chat with support, and on WhatsApp you can receive news and event invitations. Astana Motors - has chatbot needs, both for external customers and internally. And these tasks are dynamically changing, that's why no-code chatbot is an ideal solution for us, which gives us the opportunity to make changes without involving extra staff in the process. At the same time we are training the AI and it will take care of some of the common questions, isn't it cool? Astana Motors has jumped on the train of digital transformation and is no longer able to get off. But such a train is comfortable to ride only when a reliable company is driving it, and for us it is Banza.”
Timur Takabaev, Director of Digital Development, Astana Motors “No one expected results this quickly. Similar projects previously took us at least a year to implement. We are also continuing work on the next phase of implementation.”
Roman Onyshchenko, IT Director, Kredobank “We were looking for a provider specializing in no-code platforms. As our company is actively growing and constantly evolving, a universal solution was not an option for us. Banza's chatbot designer and its no-code capabilities enabled our small team to handle nearly all the tasks independently”
Natalia Nozhenko, Analyst, Mamin Dim Schedule your guided Banza demo now
Request a free demo to see how BANZA can help your business transform and scale.
Request Live DemoLoyalty
Аutomation of loyalty
programs of any complexity
Chatbot constructor
Smart chatbot designer for 24/7 service for your customers
Corporate Lending
Intelligent product for corporate and SMB lending process acceleration