Chatbot constructor for Creatio
Smart chatbot designer for 24/7 service for your customers
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Product description
Bot constructor for Creatio allows creating of chatbots for your 24/7 service. Optimize expenses and offer customers and colleagues an additional channel of interaction.
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Installation
Steps
Product compatibility
Product:All products on the Creatio platformVersion:7.16 and upDBMS:Any supported DBMSPlatform:NET Core (deprecated from 8.0.9) .NET FrameworkDeployment options:CloudOn-siteGuides and manuals
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Pricing
Pricing FAQs
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Reviews
“We were looking for a provider specializing in no-code platforms. As our company is actively growing and constantly evolving, a universal solution was not an option for us. Banza's chatbot designer and its no-code capabilities enabled our small team to handle nearly all the tasks independently”
Impressed with the ease and flexibility of customization along with integration with our main system and customer base. The chatbot allows us to provide a personalized service to different audiences, providing a wide range of services and answering questions quickly and efficiently. On Telegram, for example, you can chat with support, and on WhatsApp you can receive news and event invitations. Astana Motors - has chatbot needs, both for external customers and internally. And these tasks are dynamically changing, that's why no-code chatbot is an ideal solution for us, which gives us the opportunity to make changes without involving extra staff in the process. At the same time we are training the AI and it will take care of some of the common questions, isn't it cool? -
Resources
“TAVRIA V”. Transformation of grocery retail with a loyalty program
Redefines the grocery shopping experience with a groundbreaking loyalty program, enhancing savings and rewards for every customer.
No-code day
In-person conference for operational, IT and digital leaders on the future of no-code workflow automation and CRM
Automated loyalty program and chatbot
Join our webinar on the power of an Automated Loyalty Program and Chatbot as a dynamic duo to boost customer retention and drive business growth. Discover how these two cutting-edge technologies work seamlessly together to enhance customer experience, foster brand loyalty, and increase sales.
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Support
[email protected] Contact salesBanzaSlovak Republic, Ventúrska 277/16, 811 01 Bratislava-Staré Mesto
Problems our solution solves
Key pain points and challenges business faces and our solution solves:
- Lack of personnel
- Lack of marketing channels to promote products or collect a feedback
- High costs for specialists
- Lack of connection 24/7 with a client
- Difficult consultations
- Loss of managers time for frequently asked questions consultations via phone
- A lot of different and non unified instruments for consultations
- Loss of communication history, lost of clients, human factor
- Low quality of service
- No ability to see analytics to make data based decisions
- No ability for products, customers segmentation to make personalized offers
- Zoo of systems, platforms and contact bases
Use cases
B2C/B2B assistant for active and personalized communication with your customers
Perform newsletters on target segments, informing about news, promotions, special offers, event schedules
Fix orders, service requests, appointment, meeting
24/7 act as a customer support service that knows the answers to common questions
Serve as a product showcase, sales consultant
Conduct surveys, questionnaires in order to obtain feedback
Remind about regular and repetitive actions
Share or recieve files
Key features
AI powered by your request
Interaction with clients via WhatsApp, Telegram, Viber, Facebook Messenger
Service for messages queue and load balancing
Configure the message by using different parameters and possibilities
Setting up a chat tree and schedule
Reception and button answers, free text, files download
Storing the history of communication
Setting up screen forms of chatbots
Setting up analytics based on pre-configured metrics
Functionality
Interactions with accounts
- History of data for the categorization of distributors.
- History of TM activities in a particular account.
- Management of contractual conditions: adjustment for discounts and bonuses, maintenance of currency, management of contact terms periods.
- MML/MSL lists: the ability to maintain regular lists of products.
- Automatic updating of accounts with current retail outlet information according to promotional activities and contracts.
Management of contract conditions
- Management of individual price lists of networks and distributors.
- Tracking of discounts and bonuses with details about retail outlet and product level.
- Ability to track contractual conditions in relation to a specific promotional activity and its specified conditions.
Interactions with accounts:
- History of data for the categorization of distributors.
- History of TM activities in a particular account.
- Management of contractual conditions: adjustment for discounts and bonuses, maintenance of currency, management of contact terms periods.
- MML/MSL lists: the ability to maintain regular lists of products.
- Automatic updating of accounts with current retail outlet information according to promotional activities and contracts.
Management of contract conditions:
- Management of individual price lists of networks and distributors.
- Tracking of discounts and bonuses with details about retail outlet and product level.
- Ability to track contractual conditions in relation to a specific promotional activity and its specified conditions.
