Business Analyst Junior

About Banza

Meet Banza! We are leaders in NO-CODE development, creators of e-portals, chatbots, CRM and BPM solutions designed to accelerate your business. With over 8 years of expertise in digital transformation, Banza is a TOP partner of Creatio, a leading platform for process automation. Banza’s solutions drive sales, optimize banking, manufacturing and enhance customer service. We help businesses to innovate and we make IT easy!

Join Our Team as a System/Business Analyst! At Banza, we are looking for an analyst who will be a key link between business and development teams. If you’re passionate about working on complex IT solutions and improving business processes, we want you on our team!

What We’re Looking For

• Experience in implementing and enhancing IT products, especially for external clients
• Ability to develop automation concepts for business processes from scratch
• Strong skills in gathering and structuring client requirements
• Experience in creating technical documentation
• Ability to conduct training sessions and presentations for users and stakeholders

Nice-to-have:

• Experience working with Creatio (BPM/CRM system)
• Automation of business processes in banks or financial institutions
• Understanding of SQL and working with databases
• Fluent English at B2 level
• Availability to work in the GMT-3 time zone
• Willingness to travel for business purposes

What You’ll Be Doing:

• Conducting interviews with clients to identify business needs and offer optimal solutions
• Developing and aligning system implementation concepts and technical designs
• Preparing technical tasks for developers and ensuring high-quality implementation
• Configuring system interfaces
• Presenting completed solutions to clients and providing support
• Conducting training sessions for clients on effective system usage

What We Offer:

• Flexible Work Environment: Choose between working from our modern office in Unit.City, Kyiv, or fully remote
• Clear Career Path: A transparent professional development plan to guide your growth
• Boost Your English: Free corporate English lessons twice a week with professional teachers, plus engaging Speaking Clubs
• Tools for Success: We provide all the necessary tools and resources for your work
• Meaningful Impact: Opportunities to participate in volunteer projects and initiatives
• Grow with Experts: Work alongside a team of strong professionals from whom you’ll learn a great deal
• Supportive Culture: Enjoy progressive management, a friendly atmosphere, and a corporate culture built on open communication

Growth is our game. Let’s create something great together! At Banza, we’re not just coworkers — we’re a crew that lifts each other up. Making IT easy!