WEBINARS SERIES «MAKE RETAIL DIGITAL»

«What about insights» to accelerate the digital transformation of E-commerce? What technologies, tools and trends to attract and support customers are relevant in 2021? Why business can’t be effective without a loyalty program, chatbots and All-in-one digital complex? In order to learn all about effective solutions, Banza experts presented a useful set of webinars that will be useful for E-commerce. If you hadn’t an opportunity to attend all online meetings, we suggest you watch our webinars in the record.

LOYALTY PROGRAM: FROM THEORY TO PRACTICE

  • Analysis and segmentation of data to form the best proposals.

  • Setting the conditions of promotions in general on the network or in the context of a particular store.

  • Operational management of balance, card and online participation levels.

STANISLAV DUMAL

Business Developer, Banza

IGOR ROST

Head of Consulting, Banza

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ERA OF CHAT BOTS: SECRETS OF CREATION AND EFFECTIVE USING

  • Advantages and opportunities of using chatbots for retail business.

  • A practical example of using the chatbot designer based on Creatio: from a process for the administrator to the end-user.

  • Build and manage communications using chatbots with a focus on personalization.

VALERIY SHATALOV

CCO, Banza

DARIA TKACH

Product Leader, Banza

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ALL-IN-ONE E-COM SOLUTION: FORGET ABOUT INTEGRATION

  • How to combine all e-Commerce processes — from product catalog management, forming and order-processing to data analysis — on the Creatio platform.

  • How easy to introduce innovations in business and build the perfect customer journey.

  • How this solution works in practice on the basis of Creatio: together we went through the process for the administrator and the end customer on a real business example.

STANISLAV DUMAL

Business Developer, Banza

DARIA TKACH

Product Leader, Banza

OLEKSANDR MIKULICH

Solution Architect, Banza

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RETAIL #MUSTHAVE 2021: FOCUS ON ECOSYSTEMS

  • Approaches and tools for building ideal relationships with customers.

  • Ecosystem of software solutions and its role for the development of retail business.

  • Interact with the client in various stages – from interest and first purchase to a brand-lawyer – through communication based on preferences.

STANISLAV DUMAL

Business Developer, Banza

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