[Banza case]: Kosmo "Loyalty program automation"

"Kosmo" (now is Prostor) - a national chain of health and beauty stores.

Non-automated loyalty program, complicated launch of marketing activities and promotions.

Develop an independent loyalty program mechanics with personalized offers to customers.

After analyzing all wishes, we implemented a sotution "Loyalty program" to increase profits, involve and return customers.

What features are built into solution?

of a loyalty program

in a single window

on all cash registers for more than 100 outlets

in manager's work

omni-channel communications with customers with connection to CRM: email, SMS, Viber

analytics on the Loyalty Program results in general and individual promotional offers

The average loyalty program member's check increased on

33%

Omni-channel communications helped to increase proposal efficiency on

72%

Learn more about Loyalty program