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Cases

[Banza case]: Kosmo “Loyalty program automation”

Client

"Kosmo" (now is Prostor) - a national chain of health and beauty stores.

Problem

Non-automated loyalty program, complicated launch of marketing activities and promotions.

Challenge

Develop an independent loyalty program mechanics with personalized offers to customers.

Decision

After analyzing all wishes, we implemented a sotution "Loyalty program" to increase profits, involve and return customers.

What features are built into solution?

1

Automation

of a loyalty program
2

Analytics

in a single window
3

Processing works

on all cash registers for more than 100 outlets
4

Acceleration

in manager's work
5

Setting up

omni-channel communications with customers with connection to CRM: email, SMS, Viber
6

Generating

analytics on the Loyalty Program results in general and individual promotional offers

Result💪

The average loyalty program member's check increased on

33%

Omni-channel communications helped to increase proposal efficiency on

72%

#makeITeasy

Learn more about Loyalty program