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Banking and Retail Case Studies of Chatbots for Customer Service - article from Banza.

Customer Service Automation: Case Studies from Retail and Automotive Companies

Today, customers expect a quick response at any time of day or night. This is especially important for service and retail companies, where every minute counts and well-designed…

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Automating Corporate Lending: How to Cut Time-to-Market in Half

Automating Corporate Lending: How to Cut Time-to-Market in Half

In the banking and microfinance sectors, speed and simplicity of processes play a key role. However, corporate lending often turns into a long and complex procedure: many manual…

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Astana Motors case

AI at Astana Motors: How the Business Is Evolving Toward Smart Processes

Empowering people through technology. The global AI market in the automotive industry is accelerating - from $4.8 billion in 2024 to an estimated $186 billion by 2034. Today,…

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case ukrtelecom

Transforming Operations for Millions of Customers and 10,000+ Employees with Creatio No-Code

A few years ago, Ukrtelecom launched a company-wide digital transformation, uniting all divisions on the Creatio platform. Teams across Ukraine gained fast, consistent tools for customer service, enabling…

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Astana Motors

Astana Motors: Scaling Operations with Creatio No-Code Platform

Since 1992, Astana Motors has been shaping Central Asia’s automotive landscape across retail and after-sales services. Today, the company runs two manufacturing facilities producing both passenger cars and…

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AI Chatbots for Banking & Retail: Practical Use Cases and ROI Insights - article from Banza.

AI Chatbots for Banking & Retail: Practical Use Cases and ROI Insights

By 2026, experts suggest that artificial intelligence (AI) will handle the majority of customer interactions. Nowhere is this trend more visible than in banking and retail, where expectations…

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Cut IT Costs, Not Performance: Automate Efficiency with Digital e-Portals

IT Cost Optimization with Digital e-Portals

In 2025, many enterprises face a familiar problem: IT budgets keep growing, yet management still wants to achieve big savings. For CIOs in banking, telecom, retail, or manufacturing,…

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ePortals for Customer Engagement: How Enterprises Can Streamline Services with No-Code Solutions

ePortals for Customer Engagement:
How Enterprises Can Streamline Services with No-Code Solutions

Today’s companies in banking, telecom, retail, and manufacturing all share a similar challenge: balancing cost efficiency with better customer service. Managers often need to modernize processes quickly but…

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az bank case

Smart Process Automation for a Market-Leading Bank in Azerbaijan

Discover how Banza enabled the bank to eliminate inefficient manual processes, enhance access to information, and accelerate internal workflows.

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Asgard case

Asgard Real Estate: Streamlined Investor & Project Management Portal

See how Banza built a unified ePortal for Asgard Real Estate to centralize investor management, automate REIT and construction processes, enable flexible payments (even crypto), and improve operational…

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Creatio Database Migration

Creatio Database Migration: Real Cases from Finance and Telecom Leaders

Automation is only a small part of the global process of digital transformation. Business systems never stop evolving, data platforms must evolve with them – improving scalability, stability,…

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How Telecommunication Companies (Telco) Can Leverage No-Code CRM to Improve Customer Experience - article from Banza

How Telecommunication Companies (Telco) Can Leverage No-Code CRM to Improve Customer Experience

Telecom today is not only about communication, but also about how the client feels in every contact with the company. People expect convenient service without queues and endless…

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Next-Gen Employee Portal for Leading Ukrainian Bank

Next-Gen Employee Portal for Leading Ukrainian Bank

Discover how one of the leading banks replaced SharePoint with Banza ePortals — creating a single digital space for 2,400 employees.

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AI-агенти в дії: 3 живі кейси з реального бізнесу

AI-агенти в дії: 3 живі кейси з реального бізнесу

Всі сьогодні говорять про штучний інтелект. А чи справді AI допомагає заробляти, економити та прискорювати процеси вашому бізнесу? Ми не обіцяємо “революцій”, а покажемо реальні кейси, де AI…

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Enhancing the Customer’s Engagement With a Launch of Loyalty Program That Converts - article from Banza

Enhancing the Customer’s Engagement With a Launch of Loyalty Program That Converts

In an era when customers are spoiled for choice, retention is becoming more important than acquisition. This is especially true in retail, banking, and telecoms – where competition…

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