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AI Chatbots for Banking & Retail: Practical Use Cases and ROI Insights - article from Banza.

AI Chatbots for Banking & Retail: Practical Use Cases and ROI Insights

By 2026, experts suggest that artificial intelligence (AI) will handle the majority of customer interactions. Nowhere is this trend more visible than in banking and retail, where expectations…

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Cut IT Costs, Not Performance: Automate Efficiency with Digital e-Portals

IT Cost Optimization with Digital e-Portals

In 2025, many enterprises face a familiar problem: IT budgets keep growing, yet management still wants to achieve big savings. For CIOs in banking, telecom, retail, or manufacturing,…

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ePortals for Customer Engagement: How Enterprises Can Streamline Services with No-Code Solutions

ePortals for Customer Engagement:
How Enterprises Can Streamline Services with No-Code Solutions

Today’s companies in banking, telecom, retail, and manufacturing all share a similar challenge: balancing cost efficiency with better customer service. Managers often need to modernize processes quickly but…

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az bank case

Smart Process Automation for a Market-Leading Bank in Azerbaijan

Discover how Banza enabled the bank to eliminate inefficient manual processes, enhance access to information, and accelerate internal workflows.

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Asgard case

Asgard Real Estate: Streamlined Investor & Project Management Portal

See how Banza built a unified ePortal for Asgard Real Estate to centralize investor management, automate REIT and construction processes, enable flexible payments (even crypto), and improve operational…

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Creatio Database Migration

Creatio Database Migration: Real Cases from Finance and Telecom Leaders

Automation is only a small part of the global process of digital transformation. Business systems never stop evolving, data platforms must evolve with them – improving scalability, stability,…

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How Telecommunication Companies (Telco) Can Leverage No-Code CRM to Improve Customer Experience - article from Banza

How Telecommunication Companies (Telco) Can Leverage No-Code CRM to Improve Customer Experience

Telecom today is not only about communication, but also about how the client feels in every contact with the company. People expect convenient service without queues and endless…

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Next-Gen Employee Portal for Leading Ukrainian Bank

Next-Gen Employee Portal for Leading Ukrainian Bank

Discover how one of the leading banks replaced SharePoint with Banza ePortals — creating a single digital space for 2,400 employees.

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AI-агенти в дії: 3 живі кейси з реального бізнесу

AI-агенти в дії: 3 живі кейси з реального бізнесу

Всі сьогодні говорять про штучний інтелект. А чи справді AI допомагає заробляти, економити та прискорювати процеси вашому бізнесу? Ми не обіцяємо “революцій”, а покажемо реальні кейси, де AI…

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Enhancing the Customer’s Engagement With a Launch of Loyalty Program That Converts - article from Banza

Enhancing the Customer’s Engagement With a Launch of Loyalty Program That Converts

In an era when customers are spoiled for choice, retention is becoming more important than acquisition. This is especially true in retail, banking, and telecoms – where competition…

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Choosing the Right CRM in 2025-2026: A Sales Leader’s Checklist - article from Banza.

Choosing the Right CRM in 2025-2026: A Sales Leader’s Checklist

In 2025, CRM is more than just a contact storage. It is a tool that helps companies understand their customers, act faster, and grow consciously. This is especially…

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A Step-by-Step Guide to Automating Enterprise Business Processes - article from Banza.

A Step-by-Step Guide to Automating Enterprise Business Processes

In the face of growing competition, big companies are increasingly thinking about how they can automate business processes. But before implementing solutions, it is worth carefully studying the…

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Birmarket (Umico)

Birmarket – Creatio Contact Center: Paving the Way to Customer Loyalty

In today’s world, where speed and service quality are critical to business success, companies are pushed to seek innovative solutions to boost operational efficiency. A negative customer experience…

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Expansion of the retailer “Aurora”: How does market leader scale with Creatio?

An inspiring mission lies at the heart of "Aurora"—"To enhance people's daily lives by making products for home and soul more accessible." Today, business success largely depends on…

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“TAVRIA V”. Transformation of grocery retail with a loyalty program

Redefines the grocery shopping experience with a groundbreaking loyalty program, enhancing savings and rewards for every customer.

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