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case ukrtelecom

Transforming Operations for Millions of Customers and 10,000+ Employees with Creatio No-Code

A few years ago, Ukrtelecom launched a company-wide digital transformation, uniting all divisions on the Creatio platform. Teams across Ukraine gained fast, consistent tools for customer service, enabling…

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Astana Motors case

AI at Astana Motors: How the Business Is Evolving Toward Smart Processes

Empowering people through technology. The global AI market in the automotive industry is accelerating - from $4.8 billion in 2024 to an estimated $186 billion by 2034. Today,…

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AI Chatbots for Banking & Retail: Practical Use Cases and ROI Insights - article from Banza.

AI Chatbots for Banking & Retail: Practical Use Cases and ROI Insights

By 2026, experts suggest that artificial intelligence (AI) will handle the majority of customer interactions. Nowhere is this trend more visible than in banking and retail, where expectations…

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Cut IT Costs, Not Performance: Automate Efficiency with Digital e-Portals

IT Cost Optimization with Digital e-Portals

In 2025, many enterprises face a familiar problem: IT budgets keep growing, yet management still wants to achieve big savings. For CIOs in banking, telecom, retail, or manufacturing,…

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ePortals for Customer Engagement: How Enterprises Can Streamline Services with No-Code Solutions

ePortals for Customer Engagement:
How Enterprises Can Streamline Services with No-Code Solutions

Today’s companies in banking, telecom, retail, and manufacturing all share a similar challenge: balancing cost efficiency with better customer service. Managers often need to modernize processes quickly but…

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Creatio Database Migration

Creatio Database Migration: Real Cases from Finance and Telecom Leaders

Automation is only a small part of the global process of digital transformation. Business systems never stop evolving, data platforms must evolve with them – improving scalability, stability,…

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AI-агенти в дії: 3 живі кейси з реального бізнесу

AI-агенти в дії: 3 живі кейси з реального бізнесу

Всі сьогодні говорять про штучний інтелект. А чи справді AI допомагає заробляти, економити та прискорювати процеси вашому бізнесу? Ми не обіцяємо “революцій”, а покажемо реальні кейси, де AI…

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Enhancing the Customer’s Engagement With a Launch of Loyalty Program That Converts - article from Banza

Enhancing the Customer’s Engagement With a Launch of Loyalty Program That Converts

In an era when customers are spoiled for choice, retention is becoming more important than acquisition. This is especially true in retail, banking, and telecoms – where competition…

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Choosing the Right CRM in 2025-2026: A Sales Leader’s Checklist - article from Banza.

Choosing the Right CRM in 2025-2026: A Sales Leader’s Checklist

In 2025, CRM is more than just a contact storage. It is a tool that helps companies understand their customers, act faster, and grow consciously. This is especially…

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Birmarket (Umico)

Birmarket – Creatio Contact Center: Paving the Way to Customer Loyalty

In today’s world, where speed and service quality are critical to business success, companies are pushed to seek innovative solutions to boost operational efficiency. A negative customer experience…

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Expansion of the retailer “Aurora”: How does market leader scale with Creatio?

An inspiring mission lies at the heart of "Aurora"—"To enhance people's daily lives by making products for home and soul more accessible." Today, business success largely depends on…

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“TAVRIA V”. Transformation of grocery retail with a loyalty program

Redefines the grocery shopping experience with a groundbreaking loyalty program, enhancing savings and rewards for every customer.

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