Конструктор чат-ботів для Creatio
Розумний конструктор чат-ботів для 24/7 обслуговування ваших клієнтів
Запросити демонстрацію в реальному часі
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Опис продукту
Bot constructor for Creatio allows creating of chatbots for your 24/7 service. Optimize expenses and offer customers and colleagues an additional channel of interaction.
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Встановлення
Сходинки
Сумісність продуктів
Товар:All products on the Creatio platformВерсія:7.16 and upСУБД:Any supported DBMSПлатформа:NET Core (deprecated from 8.0.9) .NET FrameworkВаріанти розгортання:CloudOn-siteПосібники та інструкції
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Ціноутворення
Поширені запитання щодо ціноутворення
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How does Cloud app pricing work?Apps are sold as annual subscription. You are eligible for support and automatic version updates as long as your subscription is active. When your subscription renews each year, you are automatically billed for apps. If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
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What currencies are accepted for payment?Payments can be made in USD, EUR, GBP, or AUD, with the exchange rate determined by the company's current commercial rate.
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Do the listed prices include taxes or discounts?No, the listed prices do not include taxes, incentives, discounts, or other pricing variables.
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Does the listed price include the cost of the Creatio Platform plan?No, the app pricing listed on the Marketplace does not include the cost of the Creatio Platform itself. To learn more about the pricing and features of Creatio Platform plans, please visit our Creatio Pricing page.
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Відгуки
“Ми шукали провайдера, який спеціалізується на no-code платформах. Оскільки наша компанія активно зростає і постійно розвивається, універсальне рішення для нас не підходило. Конструктор чат-ботів Banza та його безкодові можливості дозволили нашій невеликій команді впоратися майже з усіма завданнями самостійно”
Impressed with the ease and flexibility of customization along with integration with our main system and customer base. The chatbot allows us to provide a personalized service to different audiences, providing a wide range of services and answering questions quickly and efficiently. On Telegram, for example, you can chat with support, and on WhatsApp you can receive news and event invitations. Astana Motors - has chatbot needs, both for external customers and internally. And these tasks are dynamically changing, that's why no-code chatbot is an ideal solution for us, which gives us the opportunity to make changes without involving extra staff in the process. At the same time we are training the AI and it will take care of some of the common questions, isn't it cool? -
Ресурси
“ТАВРІЯ V”. Трансформація продуктового ритейлу з програмою лояльності
Новаторська програма лояльності, що дозволяє заощаджувати та отримувати винагороду для кожного покупця, змінює уявлення про продуктові магазини.
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Підтримка
supportmpl@banzait.com Зв'яжіться з відділом продажівБанзаСловацька Республіка, Ventúrska 277/16, 811 01 Bratislava-Staré Mesto
Проблеми, які вирішує наше рішення
Ключові больові точки та виклики, з якими стикається бізнес і які вирішує наше рішення:
- Lack of personnel
- Lack of marketing channels to promote products or collect a feedback
- High costs for specialists
- Lack of connection 24/7 with a client
- Difficult consultations
- Loss of managers time for frequently asked questions consultations via phone
- A lot of different and non unified instruments for consultations
- Loss of communication history, lost of clients, human factor
- Low quality of service
- No ability to see analytics to make data based decisions
- No ability for products, customers segmentation to make personalized offers
- Zoo of systems, platforms and contact bases
Варіанти використання
B2C/B2B assistant for active and personalized communication with your customers
Perform newsletters on target segments, informing about news, promotions, special offers, event schedules
Fix orders, service requests, appointment, meeting
24/7 act as a customer support service that knows the answers to common questions
Serve as a product showcase, sales consultant
Conduct surveys, questionnaires in order to obtain feedback
Remind about regular and repetitive actions
Share or recieve files
Ключові особливості
AI powered by your request
Interaction with clients via WhatsApp, Telegram, Viber, Facebook Messenger
Service for messages queue and load balancing
Configure the message by using different parameters and possibilities
Setting up a chat tree and schedule
Reception and button answers, free text, files download
Storing the history of communication
Setting up screen forms of chatbots
Налаштування аналітики на основі попередньо налаштованих метрик
Функціональність
Interactions with accounts
- History of data for the categorization of distributors.
- History of TM activities in a particular account.
- Management of contractual conditions: adjustment for discounts and bonuses, maintenance of currency, management of contact terms periods.
- MML/MSL lists: the ability to maintain regular lists of products.
- Automatic updating of accounts with current retail outlet information according to promotional activities and contracts.
Management of contract conditions
- Management of individual price lists of networks and distributors.
- Tracking of discounts and bonuses with details about retail outlet and product level.
- Ability to track contractual conditions in relation to a specific promotional activity and its specified conditions.
Interactions with accounts:
- History of data for the categorization of distributors.
- History of TM activities in a particular account.
- Management of contractual conditions: adjustment for discounts and bonuses, maintenance of currency, management of contact terms periods.
- MML/MSL lists: the ability to maintain regular lists of products.
- Automatic updating of accounts with current retail outlet information according to promotional activities and contracts.
Management of contract conditions:
- Management of individual price lists of networks and distributors.
- Tracking of discounts and bonuses with details about retail outlet and product level.
- Ability to track contractual conditions in relation to a specific promotional activity and its specified conditions.
